About
How we work, our fees and confidentiality
Our six working steps run from intake and checking for conflicts of interest through to reporting the outcome and handing over documents. The scope of work and fees are agreed in writing from the outset. Important documents are approved by a lawyer before they are issued.
Six working steps
- IntakeRecording the request and checking for conflicts of interest before detailed discussion.
- Initial adviceExplaining rights, obligations, options and risks.
- Written quotationScope of work, fees, expenses and expected timeline.
- Legal services contractOpening the file and assigning lawyers and specialists.
- DeliveryDrafting, representing and litigating within the contract scope; documents are approved by a lawyer before issue.
- CompletionReporting the outcome; returning original documents.
How are fees and expenses agreed?
Fees are agreed for each matter and clearly set out in the legal services contract, using a fee calculation method permitted under the Law on Lawyers.
- Written quotations and legal services contracts setting out the scope of work, fees, expenses and payment method; payments are made to the Firm’s bank account and e-invoices are issued.
- Court fees and charges, arbitration costs, enforcement fees and amounts payable to state agencies are not lawyers’ fees; estimated amounts are stated in the quotation.
- An agreement on fees is not a commitment or guarantee of any particular outcome.
How is your information kept confidential?
We keep matter and client information confidential under the Law on Lawyers, even after the contract ends, unless you consent or the law provides otherwise. This is a lawyer’s professional duty.
When does the Firm check for conflicts of interest?
The Firm checks for conflicts of interest when it receives a request, before discussing the details of the matter. The Firm does not represent parties with opposing interests in the same matter.
We assess the strengths and weaknesses of each matter candidly and do not promise results in advance.
NLP Law
Book a consultation
Call our hotline or email us to book a consultation. Detailed capability statements for each service group are available on request.
Head office: Ground Floor, No. 10 Cầu Đất Street, Hồng Hà Ward, Hà Nội · Hotline: 0825 108 668 · Email: nlplawfirm.hn@gmail.com
Matter and client information is kept confidential under the Law on Lawyers, even after the contract ends.
Please do not send details of your matter, documents or sensitive information by email or through the form at this stage. After checking for conflicts of interest, the Firm will let you know which documents to send. View the Personal Data Protection Policy.